Girl Who Can't Smell Shop Policies

Last updated on July 8, 2021

Shipping

Processing Time: The time I need to prepare an order for shipping varies.

For United States: 3-5 business days

I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

All sticker orders are shipped free via United States Postal Service (USPS) First Class Mail.

Tees and mug orders are shipped via United Postal Service (UPS) Ground.

Returns & Exchanges

I gladly accept returns and exchanges. Contact me within: 14 days of delivery.

You may email me if you have any problems with your order: [email protected]

Ship items back within: 30 days of delivery

PLEASE NOTE: The following items can’t be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

These items are shipped sealed in a clear plastic bag. If you open the sealed package you can not return these items.

Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
 

Payment Options

Secure options: I accept Visa, Mastercard, Paypal via Stripe.

Frequently Asked Questions

What Countries Do You Not Ship To?

Currently, you can not place an international order on my website. Please visit my Etsy Shop to complete your order. You may visit here: https://www.etsy.com/shop/GirlWhoCantSmell

Also Please Note: The Postal Service is temporarily suspending international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. I UNFORTUNATELY CANNOT ship to the following countries:

• Angola • Guadeloupe • Republic of Congo • South Sudan
• Brunei • Liberia • Reunion (Bourbon) • Tajikistan
• Chad • Martinique • Saint Pierre and Miquelon (Miquelon) • Timor-Leste
• Cuba • Mauritius • Seychelles • Yemen
• French Guiana • Niger • Sierra Leone •
• Libya • Madagascar • Panama • Turkmenistan

Thank You For Supporting My Awareness Efforts!